Branded Advertising Inflatables Terms & Conditions

Customers are responsible for providing accurate logos, brand files, artwork, colours, dimensions, written text, and product references before production begins. PartyBox Entertainment may provide digital mockups or design proofs for review.

Once the customer approves the final artwork, layout, size, colour direction, and product details, production will proceed based on the approved design. Any changes requested after approval may result in additional costs, production delays, or may not be possible once production has started.

The customer is responsible for ensuring they have the legal right to use any logos, trademarks, brand names, images, characters, slogans, or artwork submitted for production.

PartyBox Entertainment is not responsible for trademark disputes, copyright claims, licensing issues, brand ownership disputes, or unauthorized use of artwork provided by the customer.

Orders are confirmed only after payment, deposit, or approved written confirmation has been received. Payment confirmation may take 1–2 business days depending on the payment method.

For custom branded inflatable orders, production will not begin until the required payment and final artwork approval have both been completed.

Standard production time is generally 7–14 business days after payment confirmation and final artwork approval. Larger or more complex branded products may require additional production time.

Production timelines are estimates only and may be affected by design complexity, material availability, peak season demand, quality inspection, revisions, or shipping schedules.

Customers acknowledge that custom inflatables may have minor variations in colour, print position, stitching, shape, size, or proportions due to material behaviour, printing methods, production process, inflation pressure, and screen display differences.

Minor variations that do not materially affect the intended use of the product are not considered manufacturing defects.

After production and inspection, orders will be shipped according to the selected or available shipping method. Delivery times are estimates only and may be affected by customs clearance, carrier delays, weather, remote delivery addresses, warehouse processing, or cross-border transit.

Customers are responsible for providing a complete and accurate delivery address. Additional charges may apply for remote locations, re-delivery, address changes, storage, or failed delivery attempts.

Customers must inspect the inflatable immediately upon delivery and report any visible defects, missing parts, incorrect artwork, shipping damage, or functional issues within 7 days of delivery.

Claims reported after the inspection period may not be accepted for issues that were reasonably discoverable upon delivery.

A limited 60-day warranty applies to manufacturing defects that were not reasonably discoverable during the initial 7-day inspection period. This may include material defects, seam defects, zipper defects, blower connector issues, or manufacturing faults that prevent normal use.

Warranty support may include repair guidance, replacement parts, repair credit, or replacement at PartyBox Entertainment’s discretion depending on the issue and product type.

• Damage caused by misuse, abuse, negligence, improper setup, or improper storage
• Damage caused by wind, rain, sun exposure, water, heat, freezing, or outdoor conditions
• Damage caused by sharp objects, dragging, overloading, incorrect anchoring, or improper inflation
• Normal wear and tear from commercial or repeated use
• Minor colour, size, print, or shape variation within normal production tolerance
• Damage caused by unauthorized repairs or modifications

All branded advertising inflatables are custom-made to order unless clearly marked as Ready Stock. Once production has started, all sales are final. No refunds, returns, exchanges, or cancellations are accepted for custom-produced branded inflatable products.

PartyBox Entertainment is not responsible for loss of business, lost profits, event cancellation, marketing delays, missed activation dates, or indirect damages resulting from production delays, shipping delays, customer artwork errors, carrier issues, or use of the product.

These terms are governed by the laws of Ontario, Canada. Customers are encouraged to contact PartyBox Entertainment before placing an order if they have questions about production, delivery, warranty, or custom artwork requirements.