FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to Info@partyboxto.com.

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  • Photobooth Rental
  • Payment, Deposit & Cancellation Policy
  • Kids Entertainment Service
  • Balloon Decoration (Props Hire) Service
  • Bouncy Castle Rental

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 2 hours!

Photobooth Rental

The booth, props, unlimited prints, and an attendant are all included.

A 10x10 ft area with access to a power outlet is ideal.

Yes, we can add your event name, date, or logo to the prints.

Most booths fit 6-8 people comfortably.

Setup takes about 30-45 minutes and is done before your event starts.

Yes, we can provide a link to an online gallery after the event upon request.

Yes, a friendly attendant stays to assist guests and ensure everything runs smoothly.

Payment, Deposit & Cancellation Policy

We accept cash, e-transfer, and EFT (electronic funds transfer).

A 25% deposit is required at the time of booking to secure your service.

No, the 25% deposit is non-refundable once the booking is confirmed.

The balance is due on or before the event date, depending on your agreement.

Yes, you’re welcome to pay in full at booking if you prefer.

Cancellations forfeit the 25% deposit. Additional fees may apply based on timing. Please note that if you paid via credit card on our website, a 3.9% transaction fee will also apply and is non-refundable.

Cancellations within 7 days of the event may incur a 50% fee. No-shows or cancellations within 24 hours are charged in full.

We’ll provide the email address and instructions after booking confirmation.

Kids Entertainment Service

Face painting and airbrush tattoos take 3-5 minutes, balloon twisting 2-4 minutes, and caricatures 5-10 minutes per person.

Yes, we use non-toxic, hypoallergenic, and FDA-approved products for all services.

Absolutely! Our artists cater to all ages.

It varies: 12-15 for face painting, 15-20 for balloon twisting, 10-12 for airbrush tattoos, and 6-10 for caricatures.

es, our artists can create custom face painting, tattoos, or balloon designs upon request.

Just a shaded area with a table and chairs. We bring all the supplies!

Yes, our twisters can make everything from simple animals to elaborate hats or swords.

Yes, we serve a wide area, though a travel fee may apply based on distance.

Let us know in advance, and we’ll use extra caution or alternative products.

Balloon Decoration (Props Hire) Service

We provide arches, columns, centerpieces, garlands, and custom installations.

Yes, we offer additional props like backdrops or themed items—just ask!

Yes, we use eco-friendly latex balloons.

Share your vision with us, and we’ll create a plan tailored to your event!

Bouncy Castle Rental

We provide a variety of sizes to suit different spaces and age groups, from small units for toddlers to larger ones for older kids and teens. Contact us for specific dimensions!

Yes, all our bouncy castles meet safety standards, are regularly inspected, and set up by trained staff to ensure a secure experience.

Yes, delivery, setup, and takedown are included in the rental price within our service area.

A flat, grassy area or indoor space works best. We avoid uneven or rocky surfaces for safety.

Most of our units are designed for kids, but we have select models suitable for adults. Please ask when booking!

Standard rentals are for 4-6 hours, but extended rentals are available upon request.

If the weather is unsafe (heavy rain or strong winds), we’ll work with you to reschedule or adjust based on our cancellation policy.

Yes, a standard electrical outlet is required for the blower. We provide extension cords if needed.

No, but we’ll give you safety instructions. You can hire an attendant for an extra fee if desired.

Yes, as long as the space has enough height and width. Let us know your venue details!